Eastleigh improves revenues & benefits with Idox EDRMS
Andy Butler, Programme Coordinator, was brought in to look at the feasibility of implementing Electronic Document and Records Management System (EDRMS) as a corporate solution. The Council’s objective was to improve customer service by improving access to information, creating more effective electronic storage and improving Council efficiency by freeing up staff time to perform more complex duties.
Eastleigh required an EDRMS that would work across the Council. This meant that as well as covering the following high level requirements, the system also had to be user friendly and a fully integrated EDRMS.