Since 1994 we have been helping clients in the public sector to scope, design and implement software solutions building on our extensive knowledge management, public policy and research expertise.
We provide a broad range of specialist consultancy and technical Professional Services. We have particular experience and expertise in applying web technology and content creation to improve collaboration and sharing of knowledge, building on the 40 years of working in this arena we support others to share, collaborate and create impact from their research and knowledge. We have experts across a range of information, research, copywriting, communications and development to ensure we create efficient, user friendly and sustainable sites.
Our Professional Services are based around our highly skilled and motivated people and our pragmatism; adding value through customer-focused and cost-effective approaches tuned to our customers’ business environment.
We are not your average IT or web design consultancy. We have a team of expert business, technical and content professionals who deliver a holistic service, supporting you through your information, communication and collaboration needs. Not only providing the vehicle to communicate with your audience but also shaping the message you deliver.
We provide expert set-up and development services to ensure sites and projects are fit for purpose and respond to your requirements. We can provide ongoing support and services to ensure sites are accurate, up to date and meet your customer expectations. We thrive on architecting the best possible solutions to deliver services in a practical and cost-effective way.
Working closely with customer stakeholders, we use a framework of tools and methods to discover, articulate and assess your current requirements and help formulate the vision, strategy and underpinning information system strategy for a transformed communications model; defining expected outputs and outcomes, creating a development roadmap, assessing key costs, resources and risks.
Our services include:
- Complete web development solutions from design to launch and ongoing support
- Customer and user analysis to inform communications and content strategies lead by experienced editorial, copywriting and research team
- Content curation, creation and maintenance
- Website auditing, consolidation and reviewing to actively seek out cost reductions
- Technical analysis and functional specification carried out by experienced web development professionals
- Efficient and effective project management
- Implementation from consolidation and migration to brand new web development
- Information system strategy development, defining what information is collected, how it is stored, integrated, processed and delivered to business users
- Database development and integration
- Complete outsourcing of web and information services
- Marketing, design and branding services, including search engine optimisation, social media and collaboration technology