Powys County Council will roll out a suite of digital services from Idox in an effort to streamline its Planning and Building Control functions.
The implementation, incorporating Idox’s proven back-end software Uniform, will be supported by Enterprise – an automated workflow and performance management solution that enables council officers to monitor and balance staff workload – and EDMS, an integrated document management solution. Together, these solutions will provide a robust platform designed to increase efficiencies.
As Idox’s software facilitates seamless integration, all the Council’s Planning and Building Control activities can be managed via the same system, with the ability to accommodate dual language in English and Welsh through connections with external systems.
The Council will also take advantage of the Planning DC application – part of Idox’s wider suite of role-based apps – which will equip Planning Officers with the ability to work on-the-move, and carry out inspections and site visits even when offline.
NHS Trusts will benefit from an enhanced digital service that provides a holistic view of all hospital assets – from syringe pumps to beds – to help clinicians reduce clinical risk, improve patient care and boost productivity.
Launched last week, the latest version of Idox Health’s asset logistics management solution – iAssets – provides a 360-degree view of a hospital’s equipment, delivering timely information that enables staff to review asset location, availability, usage frequency, patient allocation and safety.
Not only will this help to reduce clinical time spent looking for equipment (estimated by The Nursing Times to take up to 30 minutes of every shift), but also it provides Trusts with the insight needed to help maximise asset availability, reduce procurement spend and ensure compliance through a more coordinated approach to asset management.
By scanning barcodes with handheld devices, the solution’s mobile barcode trackers allow staff to link medical devices to a location and to a patient wristband. The Scan4Safety feature on the handheld device confirms whether a device is safe to use within its planned preventative maintenance and sterilisation cycle, ensuring clinical safety. iAssets also has the functionality to allow staff to gather the utilisation rates of assets Trust-wide, which is essential for re-procurement and capital expenditure planning and to drive savings.
Fully compliant to all seven GS1 keys, iAssets complies with the most recent mandate from the UK Department of Health and is part of the iFIT logistics management suite.
Internationally renowned Durham University is the latest Russell Group university to switch to GRANTfinder’s suite of funding services.
The University’s three-year investment in research funding service RESEARCHconnect, along with supporting services GRANTfinder and POLICYfinder, will allow it to maintain an holistic view of funding opportunities across research as well as areas of wider institutional interest such as facilities build and spin-offs.
Sally Hewlett, Head of Research Operations at Durham University said:
“As the subscription with our existing funding opportunities provider was coming to an end, we decided to look at other products available in the marketplace. There were two key criteria driving our selection process. First, as a research-intensive university, we needed a product that would make it easy to search for, and share, funding opportunities with our academic colleagues. Second, we wanted a provider which was responsive to the changing and varied nature of the funding landscape, who actively works with their user base to improve and enhance their service.
“We trialled GRANTfinder 4 Education and were particularly impressed by how intuitive the system’s interface was to use and how the individual user experience could be tailored according to need. At the end of the trial, Durham chose to subscribe to all three of the GRANTfinder 4 Education platforms because of the value they add to our research applications and their excellent value for money.
“Throughout the trial period, Idox consistently provided excellent customer support and showed themselves to be keen to work with us as we develop our research systems. We look forward to forging a close working partnership with Idox and to the possibilities for growth and development in the future.”
Rebecca Erskine, Director of Idox Grants UK adds: “We have an established partnership with Durham through delivery of our Open 4 Learning portal which supports students in identifying financial support for their study and associated costs. We’re of course delighted that they have opted to extend their product portfolio by investing in our GRANTfinder 4 Education and RESEARCHconnect suite.
“RESEARCHconnect in particular continues to go from strength to strength as a global funding information provider of choice, with a growing presence in institutions large and small across Northern and Western Europe. Our long-term roadmap focuses on supporting activity at every step of the funding process – from identification of the most relevant funding opportunities to supporting our clients through application submission and management of funds allocated. One constant over some 30 years of business is consulting with our clients, listening to their needs and addressing those needs through clear and accurate reporting tools and search functionality. We’re confident that Durham will be another leading voice in our client community.”
For more information on GRANTfinder 4 Education, visit: www.idoxgrantfinder.co.uk/education
Idox’s digital agency Reading Room has strengthened its position in this year’s Top 100 Digital Agencies report by Econsultancy, rising eight places to 39 compared to its 2016 ranking.
The national report – published annually – provides a definitive listing of the UK’s largest digital agencies, and aims to help organisations choose the right digital partner through in-depth industry analysis and individual agency insight.
Confirmation of Reading Room’s ranking comes shortly after the agency was shortlisted for two awards at the 2017 Football Business Awards – recognition of the string of football websites that have launched recently on its bespoke ‘Playmaker’ sports platform.
Speaking about the agency’s 2017 ranking, John Davies, Managing Director of Reading Room said: “Having jumped eight places in this year’s chart reaffirms our status as a leading digital player in this industry. From ŠKODA and top league footballs clubs to numerous local authorities, we’re extremely proud to be able to support clients from a range of sectors develop their digital presence, and look forward to strengthening our position further as we continue to work on more exciting projects in the coming year.”
To view Econsultancy’s Top 100 Digital Agencies report, click here.
We are delighted to announce that the Idox healthcare arm – Idox Health – has been shortlisted for a World Summit Award (WSA) – a global initiative that champions digital innovation worldwide and recognises the technology delivering a positive impact on society.
The team’s iFIT solution has been nominated for Best National Digital Solution in the Health and Wellbeing category. The software – which provides a unique multi-purpose tracking and business management solution for hospitals and health boards – will now be evaluated by the judging panel against criteria spanning content, functionality, technology, innovation, impact and Global/UN value.
With WSA National Experts from more than 170 UN Member States involved in selecting the shortlist for each country, Idox Health’s nomination is already a significant accomplishment and underlines iFIT’s value to professionals across the sector.
The solution has a proven track record in helping health establishments to overcome clinical logistics challenges, meet Cost Improvement Programme targets, address Care Quality Commission issues and significantly reduce the cost of medical records, devices and drugs management. It will join hundreds of other international nominations from over 100 countries as part of this year’s WSA programme.
Winners will be announced in November, with the official awards presentation taking place in March 2018 at the WSA Global Congress in Vienna.
For more information on the World Summit Awards 2017, click here
For more information on iFIT, click here
While the Government Digital Service (GDS) has undergone significant change since its launch in 2011, it remains integral to the redesign of online public services.
Now six years on, and following a £450 million cash injection as confirmed in the November 2015 Spending Review, how successful has it been in driving digital transformation across Government?
In our latest blog article, we take a look at the GDS’s progress to date, exploring the key milestones and discussing how it may be used to transform services that are vital for future development and growth across government.
We are delighted to announce that Idox has been shortlisted as a finalist in this year’s UK tech awards – a programme that celebrates success across the UK tech community.
In the running to claim the ‘tech achievement of the year’ accolade, the category recognises outstanding technological accomplishments, and aims to reward those who have demonstrated exceptional success over the past 12 months.
The latest innovation from Idox’s social care arm – Open Objects – was integral to the award submission. The development of its Education, Health and Care (EHC) Hub – specifically designed to deliver a secure, digital touchpoint for all parties involved in the 20-week EHC process – provided a sound example of how smart technology can be used to improve lives, and support the needs of the families, professionals and local authorities involved. The solution’s finalist status underlines its value to the social care market as a cost-effective, innovative service that simplifies what is typically a complex, paper-heavy and demanding process.
News of the shortlist follows Idox’s recent Technology, Media and Telecoms (TMT) Award win for best digital transformation solutions provider, specifically in Healthcare – recognition once again of the team’s commitment to delivering digital excellence that fully meets the needs of the sector.
Winners will be announced at an official awards ceremony on 2nd November at Park Plaza Hotel in London.
- For more information about the UK tech awards and finalists, click here
- For more information about Open Objects and its EHC Hub click here
Idox Elections has once again successfully provided electoral solutions and services across Norway, following on from two national and local election deliveries in 2013 and 2015.
This year saw support provided to 29 Municipalities for the Norwegian 2017 Parliamentary Election – more than doubling our delivery in comparison with the 2013 Parliamentary Elections and the 2015 Local Elections.
All Municipalities supported in 2015 re-selected Idox as their supplier of choice, with half of them having utilised Idox’s services on all three election occasions.
The services provided varied for each Municipality, and included:
- Installation and testing of Valgdirektoratet’s (the Norwegian Election Directorate) EVA election scanning software at the Municipalities
- Provision of scanners and the hire and leasing of other hardware – including servers, monitors and network equipment – to support the scanning and election process
- On-site technical support and telephone technical support during the testing, mock elections and election period
In testament to the work completed by the team, Zlatko Dzaferovic, Elections Manager at Trondheim Municipality/Sør-Trøndelag County Authority commented:
“We are very satisfied with the cooperation we have had on this project. The communication between Idox and ourselves has worked very well and Idox has, in all respects, fulfilled the agreement and met our requirements for adjustments along the way. The installation of software and the scanning service were excellently organised, with the ballot counting delivered seamlessly and without delay.”
The contracts for the Municipalities supported were all secured via the Valgdirektoratet’s procurement framework. Each locality has the option to extend this framework through to the next local elections in 2019, which Idox will be on hand to support.
Idox Elections remains committed to supporting local authorities across the UK and Europe in delivering their local and national elections, demonstrated by the recent acquisition of Halarose, intended to extend both capability and reach in the sector.
An intuitive Building Control app that supports officers in undertaking site visits and recording their findings remotely, is delivering significant benefits for Torfaen County Borough Council.
Idox’s OnSite Building Inspector (BI) app has been rolled out to all officers at the Council, equipping them with the information and reporting tools they need to complete work anytime, anywhere, and maximising productivity through more flexible access to data.
As the app seamlessly integrates with Idox’s back end system Enterprise – also used by the Council – officers are able to view, complete and create inspections on site, as well as sync this information to the back office once connected again, saving considerable time and supporting paperless working.
The Council has also been able to take advantage of Idox’s Ideas Hub – a platform that enables customers to submit requests for new functionality directly to developers, helping products evolve in line with specific client need. For Torfaen, the swift responses received by the Idox team have supported product releases and developments that have enhanced the effectiveness of the software for its workforce.
For more information about the OnSite BI app, as well as Idox’s wider suite of role-based applications, please visit the designated page here.
Idox Transport is delighted to announce its sponsorship of this year’s Intelligent Transport conference – an event that brings together transport professionals from across the industry, to discuss the latest technological developments, share challenges and consider how they can be overcome.
Taking place on 31 October at the Queen Elizabeth II Centre in Westminster, the one-day conference offers a varied agenda, and will cover four key transport themes through a series of discussions and debates including: Harnessing Passenger Data, Mobility as a Service, Smart Ticketing and Payments, and Real-Time Passenger Information.
As a provider of bespoke, intelligent transport solutions to local authorities across the UK, the Idox Transport team will be on hand to demonstrate its expanding transport portfolio spanning network management, fleet management and informed personal travel. Delegates will also be able to find out more about the Greenwave project – delivered in conjunction with Birmingham City Council, CheckedSafe and Amey – which uses a ground-breaking smartphone application to transform fleet driver behaviour and pioneer a new approach to improving air quality.
With attendees including Local Authorities, Passenger Transport Executives, Transport Operators, RTPI Consultants, and Systems Suppliers, Idox Transport welcomes all delegates to join the team on Stand 25 in the Exhibition Hall.
Interested parties can still register for the event here
For more information on Idox Transport’s suite of solutions, visit the dedicated website.
Idox's full-service digital agency Reading Room has been shortlisted for two awards at the 2017 Football Business Awards – a national event that recognises the initiatives helping the sport to prosper.
The agency has been selected as a finalist in two award categories – 'Agency of the Year' and 'Best Business Serving Football' – underlining the team's understanding of, and commitment to, the evolving digital needs of football clubs.
The announcement comes after a busy 12 months for the Reading Room team, having successfully doubled their UK football portfolio.
Fundamental to both award entries was the development and launch of the agency's bespoke sports platform – 'Playmaker'. Already in use by three top league football clubs, the platform is designed specifically to help sports clubs drive fan engagement and maximise revenues. Demonstrating the capabilities on offer, Reading Room was able to showcase its creativity and technical expertise in launching a truly flexible, strategic digital solution.
Winners will be announced at an official awards ceremony on 2nd November at Tobacco Dock in London.
• For more information about the Football Business Awards and finalists, click here
Best of luck to the Reading Room team!
The British Institute of Facilities Management (BIFM) will hold its next regional Training Day in partnership with Idox’s CAFM Explorer.
The event – held in Bristol on 15 September – will be covering some of the key topics identified by the South West BIFM membership, with ‘Managing Hard Services’ being the core theme of the day.
As event sponsors and BIFM members, CAFM Explorer will join a line-up of industry-recognised speakers to discuss the topics affecting the facilities sector today, and be on hand to offer advice and support as a leading supplier of facilities management software.
Tickets are limited so interested parties are advised to secure their places early.
We look forward to being part of an informative day!
This month, the Government confirmed its intention to write legislation in the form of a new Data Protection Bill to support the introduction of the General Data Protection Regulation (GDPR) – a move that will upgrade the UK’s privacy laws making them fit for purpose for the digital age.
There is now less than 12 months until GDPR comes into force, and while many organisations have already started to make significant strides in their Data Protection initiatives, time is almost running out before the GDPR comes into effect.
So how can organisations ensure a smooth transition? In our latest blog article, Idox Compliance takes a look at the likely impact of the GDPR on public sector organisations specifically, and explores whether Brexit will influence its integration into UK law. You can read the article here.
With the regulations coming into force in May 2018, Idox Compliance will also be hosting a webinar in collaboration with techUK on 5 October at 10am (GMT).
This has been developed with the aim of helping organisations working across both the public and private sectors prepare for the changes and understand their role in ensuring compliance. To find out more and register for the webinar, please click here.
The London Borough of Havering Council has become the latest local authority to transform its Education, Health and Care (EHC) process, providing a more collaborative, transparent service for parents and children with special educational needs and disabilities.
Ahead of the deadline to transfer all children and young people with statements to EHC plans by 1 April 2018, the Council will take the process online by rolling out the EHC Hub – pioneered by Idox’s Open Objects. Designed to provide a secure, digital touchpoint for everyone involved in the 20-week EHC process, the Hub will transform how requests are managed, monitored and shared, as well as giving a voice to young people and their families.
Open Objects will work closely with the Council’s team to implement the solution ahead of the new academic year.
Gavin Cameron, Managing Director at Open Objects elaborates: “Currently, families find it difficult to understand and track their EHC journey, which can add stress and frustration to an already challenging process. With the EHC Hub, they will be able to access their information at any time on a fully-mobile, responsive platform and directly contribute to the assessment and planning. The Hub will offer a secure, digital portal for all groups involved in the process, encouraging smarter multi-agency working. The Hub will drive important efficiencies at a time when there is a national upward trajectory of EHC assessment requests being made to local authorities.”
The Council is now the sixth local authority to rollout the EHC Hub, and will join the programme alongside Suffolk County Council, Hampshire County Council, Stoke-on-Trent City Council, Nottinghamshire County Council and the London Borough of Waltham Forest Council.
About the EHC Hub
The EHC Hub is the result of extensive collaboration with several local authorities and partners, as well as national charity KIDS, who supported a series of nationwide workshops with parents, carers, young people and independent support workers to ensure the platform truly meets the needs of real users.
As part of the development journey, Open Objects also benefited from the experience of Imosphere – formerly FACE – across health and social care. Working together with the information and analytics specialists, the teams explored best practice methods for capturing information at each stage of the EHC pathway. They looked in detail at the collection of data and how it could be used effectively to achieve efficiencies as cases progress.
Idox is pleased to announce that it has completed the acquisition of Halarose Limited, a specialist in designing and delivering electoral solutions to local authorities throughout the UK.
Halarose delivers a wide range of contemporary registration and election management solutions which are continuously refined and evolved to deliver practical outcomes that best suit the customer’s needs.
With an outstanding local government client list, and a strong reputation in the elections market, Halarose significantly extends Idox's capabilities and reach in the sector.
"This acquisition brings to Idox both a range of market-leading products, and a number of talented innovative people. We are excited by the prospect this gives us to accelerate our growth, both within the U.K. and internationally, and delight our customers at the same time!” comments Idox CEO, Andrew Riley.
Westminster City Council is to implement a smart, automated notifications solution that keeps customers and contributors continually informed about the status of submitted planning applications.
Advancing the Council’s digital transformation agenda, Idox’s data-driven notifications facilitate the automatic dispatch of regular, informative emails to applicants, consultees and contributors at key points in the planning process.
Triggering notifications at the right time, the Council can ensure all interested parties are kept up-to-date immediately and at no extra cost, while promoting effective working by removing the need for council staff to manually dispatch letters.
Westminster City Council said: “The main driver for Customer Notifications is to keep customers up to date with the progress of their applications. As a result of this, it is hoped that the amount of phone calls to officers and the back office will reduce. To sit alongside our paperless environment, the customer notifications will replace letters to neighbours who have made representations advising them of committee dates and the outcome of the applications.”
Delivered via Idox’s ever-expanding Digital Platform, the solution integrates with Idox’s online application service, back-office system Uniform, and citizen-facing technology Public Access – all used by the Council – to bolster its digital capabilities and provide seamless, end-to-end customer journeys.
A total of nine notifications can be issued between application submission and approval, with the first trigger based on a customisable date set by the Council.
To ensure consistent citizen contact, the notifications are branded accordingly, with all interested parties – including applicants, agents, neighbours, contributors and consultees – able to follow links in the email and view application information at any time via the Idox Public Access system.
The Local Government Association (LGA) has announced that sixteen councils will each receive up to £50,000 towards their projects, as part of its Local Investment Programme funded by NHS Digital.
The application process was based around five themes, one of which was enabling people to interact with care services through digital channels. Projects in this category are focused on the use of digital to support the management and delivery of care.
One of the local authorities awarded funding – Stockton-On-Tees Borough Council – has developed an online care plan tool in partnership with Idox’s Open Objects.
The solution draws on information, advice and services from Stockton’s rich directory of universal and community resources, providing citizens with an accessible online platform to build a personalised care and support plan. It can be shared with all professionals who have explicit consent, meaning that clients only have to tell their story once.
Part of the funding granted to Stockton was used to extend the scope of the project to include a secure application programme interface (API), which will enable the sharing of information with selected health and social care partners, and the re-use of data within their respective IT systems. The initiative puts Stockton-on-Tees at the forefront of Integrated Personal Commissioning (IPC) – a new approach to joining up health, social care and other services for people with long-term health conditions.
To read more about the solution at Stockton-on Tees, read our previous article here.
Alternatively, to find out more about how Open Objects is working with local authorities to deliver innovative digital solutions in social care, call +44 1223 422200 or complete the contact form.
Birmingham Museum and Art Gallery has selected Idox’s CAFM Explorer to support the safe and efficient management of its impressive cultural and social centre that welcomes over 780,000 visitors every year.
Located in an iconic Grade II listed Victorian building in the heart of Birmingham city centre, Birmingham Museum & Art Gallery will use the all-in-one software solution to allow the facilities team to achieve a more coordinated, holistic view of operations, as well as gain tighter control over costs through improved reporting functionality.
The new self-service portal for end-users will significantly improve work order processing efficiency, with the solution’s mobile technology and automated workflow tools expected to be pivotal in boosting productivity across the facilities team.
As CAFM Explorer is scalable, the team intends to undertake a staged rollout deploying Help Desk, planned maintenance and asset management functionality initially, with opportunity to expand its use of the product in line with business need.
Jeremy Ross, Facilities & Asset Manager at Birmingham Museum and Art Gallery said: “After considering several other software options only CAFM Explorer could provide the comprehensive tools needed to meet our requirements for the short and long term. A key factor influencing our decision was the fact that all functional modules are provided as standard, meaning we can implement the solution based on our priorities and resource availability, while retaining the flexibility to extend our use in a way that complements the Gallery’s evolution.”
The Gallery is one of hundreds of clients globally investing in CAFM Explorer. Visit www.cafmexplorer.co.uk to find out how the system can benefit your organisation.
Stoke City, Middlesbrough and Swansea City football fans can now keep up-to-date with the latest team news following the launch of new websites for all three clubs.
Unveiled this month over three consecutive days, the new sites have been designed and developed by Idox’s Reading Room to provide a hub for club content focused on driving up fan engagement, reputation and commercial opportunities for the clubs.
Reading Room’s new platform, Playmaker, allows clubs to tailor their own specific features – a key advantage over the previous platform – and is responsive on PCs, phones, laptops and tablets. New features include single sign-on across all digital platforms, free HD video and live commentary, seamless access to match and player stats, as well as integrated social media feeds.
John Davies, Managing Director of Reading Room said: “Through our extensive experience working with football clubs, we understand the importance of engaging with fans. It’s never enough to just replace a badge and change the colours on a site! These three new websites are testimony to our close collaboration with each club and their fans to craft a digital presence that not only offers an engaging online experience, but also supports the clubs in fulfilling their commercial potential and bringing their brands to life digitally.”
Future development is already underway on live match centres for all three clubs, which will provide fans with a central point to access match day content – before, during and after the game.
To view the new websites, please visit:
- Stoke City Football Club: www.stokecityfc.com
- Middlesbrough Football Club: www.mfc.co.uk
- Swansea City Football Club: www.swanseacity.com
For the Coventry and Warwickshire Growth Hub, online funding service GRANTfinder is helping to accelerate and broaden the process of finding new funds for the region’s businesses.
The Growth Hub plays a key role in helping local entrepreneurs and established companies access the support needed to develop their businesses. Its investment in GRANTfinder – and sister product POLICYfinder – will significantly enhance the services it can offer to businesses in the area, acting as a gateway to thousands of funding opportunities that may otherwise remain undiscovered.
Such opportunities will support the identification of financial support for a wide range of projects including business expansion, training, marketing and IT.
In our latest case study, Jon Bass from Coventry and Warwickshire Growth Hub, talks more about the Hub’s investment in GRANTfinder and the positive impact it will have on the local economy.
To read the full story, click here.