In a bid to share its expertise about how technology is transforming licensing and planning processes, Idox will be participating in this year’s Connected Local Government Live event, which aims to showcase digital advancements across local government services.
Through a series of workshops, masterclasses and awards that focus on a devolved and digitally enabled future, the two-day exhibition brings together innovators across local public services to promote joined-up thinking, collaboration and knowledge sharing.
Idox will be sponsoring and hosting a planning workshop alongside representatives from the Royal Town Planning Institute (RTPI). The session has been developed to explore the role of digital in local planning processes, and Idox will share its expertise on how smart technology is influencing the provision of these services.
Other workshops throughout the day will focus on areas such as highways, waste and recycling, libraries, social care and data and insight.
Connected Local Government Live 2017 takes place on 28 and 29 June at The Bond Company in Birmingham, with Idox hosting its planning workshop during the morning of day one.
To visit us on the day and attend the workshop, please book your place at the event here: https://www.connectedlocalgovernment.co.uk
Socitm’s Better Connected programme has released its latest survey results, focused on evaluating the digital performance of licensing user journeys on UK local authority websites.
The Licensing survey reviewed the ease of completing online applications for ‘temporary event notices’ (TENs) in the UK and ‘occasional licences’ in Scotland. Overall, reviewers rated 54% of Scottish sites and 48% of sites in the rest of the UK as ‘good’ or ‘very good’ for this task.
Amongst the series of recommendations made, a key finding revealed that council-owned online forms – functionality achieved thanks to Idox’s digital suite of services – play a significant role in making the overall application process for a TEN easier.
According to reviewers, local authorities with their own licensing application – as opposed to those directing citizens to the GOV.UK website for submission – were ‘much easier to use’. Observations identified that this functionality was absent on most authority websites, with a total of only 16% catering for a TEN submission on their own site.
The latest findings reinforce Idox’s support of the Better Connected programme which continues to celebrate digital best practice in local government, while seeking to identify those tangible areas for improvement. Once again, they reveal that citizens and stakeholders really do value any steps that are put into place to speed up and streamline the online licensing process. Idox’s iApply service does exactly this by providing citizens with a single place to complete all common transactions across all local authorities – and by continuing to help councils implement digital smartly, both citizen engagement and operational processes can be significantly improved for the better.
Idox will be taking to the Better Connected stage at Connected Local Government Live in June 2017, showcasing its portfolio of solutions available to support digital transformation. Join the team there: https://connectedlocalgovernment.co.uk
Idox has once again proven itself as a trusted partner to local authorities across the UK following last week’s local elections. Delivering electoral services to all 32 Scottish councils, the Idox Elections team offered support and expertise via a range of solutions including print services, postal vote management and e-counting software.
Here are just some of the highlights that demonstrate the work involved in delivering the successful Scottish local elections:
- 2.1 million poll cards printed and dispatched
- 43,000 ballot books printed and dispatched
- 773,000 postal packs printed and dispatched
- All of the above catering for an electorate in Scotland of 4.3 million
These latest local elections provided Idox with a second opportunity to supply an effective e-Counting system to the Scottish Government, with the first completed count announced as Orkney Islands at 9:35am following the 4th May election day, demonstrating the speed and accuracy of utilising such a service. While a manual Single Transferable Vote (STV) count can take days, the Idox eCount software scans ballots in hours and calculations take just minutes.
Idox is a chosen partner to deliver Scottish Local Government elections and by-elections until 2021.
Of course, the Election team’s remit goes beyond local elections – our work in this area has served a voting population of more than 13 million across the UK and overseas for over 23 years.
As the country looks ahead to the 8th June General Election, we look forward to ensuring that our customer base of over 80 local authorities navigate a smooth path to elections success.
Let the countdown begin!
For further information about Idox Elections, please visit the dedicated pages.
Idox Health has received a national accolade at a prestigious awards ceremony, held annually to celebrate outstanding business achievements across the Life Sciences and Healthcare Technology sectors.
The Medilink UK Healthcare Business awards – announced on Wednesday (26 April) at the Med-Tech Innovation Expo 2017 in Coventry – declared the company as runners-up in the 'Partnership with the NHS' category, which recognises leading healthcare businesses who forge exemplary collaboration with the NHS, enhancing business performance and patient care.
One of 35 organisations nominated across five categories on the evening, Idox Health earned its place at the national event after being crowned winners at the 2016 West Midlands Medilink awards for the same category.
At the heart of its awards entry, Idox Health discussed its joint venture with University College London Hospitals NHS Foundation Trust to develop StrokePad, a tablet-based solution designed specifically to meet Stroke Assessment needs.
The technology is the world's first mobile electronic patient record system for stroke treatment, and enables clinicians to complete initial assessments in a faster, more efficient manner. Consistent with Idox Health's wider work as a leading supplier of digital healthcare solutions, StrokePad removes duplication, ensures excellent data quality, and produces reports against all local, network, and national statutory requirements to support clinicians in delivering excellent patient care.
Please visit the Idox Health website for more information about products and services.
After 12 years of using a research funding information service that had become 'ever less cost-effective', The University of Aberdeen has switched to RESEARCHconnect in a move that the institution believes will provide it with timely funding information and excellent support.
Dr Andrew Phillips, Business Development Officer supporting the research work of the University, describes the institution's decision to subscribe to RESEARCHconnect and the benefits of the service:
"Our ideal provider was one that could deliver timely, accurate funding information, had a keen eye for product development, and offered excellent support before, during and after implementation – all in a way that made good economic sense for us.
"We expected to have to compromise on these requirements – but with RESEARCHconnect, we found exactly what we were looking for.
"Idox's support has continued beyond implementation into ensuring we get the best out of the service on an ongoing basis. That we have such a responsive and dedicated partner in Idox gives us confidence that our decision to invest in this service is justified."
Read the full case study A change for the better, as well as experiences of other RESEARCHconnect users, here.
2017 continues RESEARCHconnect's growth across Europe. Universities will be able to see how the service supports research funding strategy at the EARMA Annual Conference (Malta, 24-26 April), for which RESEARCHconnect returns as Gold Sponsor, and ARMA Annual Conference (Liverpool, 5-7 June). The RESEARCHconnect team looks forward to welcoming all those with an interest in enhancing their approach to research funding at these flagship events.
Read the full case study: A change for the better
Facilities management company Bandera has been able to significantly enhance the service it offers clients after transitioning to CAFM Explorer, an innovative digital solution provided by Idox.
The rollout of CAFM Explorer – a single, web-based tool designed specifically to help organisations maintain well-managed estates, functions and processes – is helping Bandera streamline facilities management tasks across multiple sites, as well as provide a more comprehensive, strategic level of support to its clients in the UK and across Europe.
By facilitating integration with multiple client systems – including Sage, existing building management applications and Idox’s own document management system – Bandera has the flexibility to consolidate disparate systems, essential for a company with a diverse client base.
Previously, the volume of information being processed impacted on Bandera’s ability to provide live data reporting and timely insights to clients. With CAFM Explorer implemented, the company is able to gain a more holistic view of all aspects of the facilities function and offer a CAFM dashboard for every building within their portfolio; improving visibility, reporting capabilities and informed decision-making. Additionally, CAFM Explorer’s maintenance management and self-service helpdesk functionality has played a crucial role in ensuring planned and reactive tasks can be responded to, and monitored, more efficiently, enabling Bandera to deliver the high-quality service its clients expect.
The transition to Idox’s facilities management solution has also been pivotal in helping the company secure new clients and achieve accreditations including ISO 9000, 14000, and OSHAS 18001 management systems.
For more information about CAFM Explorer, visit: http://www.cafmexplorer.com
Canadian Natural Resources Limited (Canadian Natural), one of the largest independent crude oil and natural gas providers in the world, has been working with McLaren Software since 2004 to ensure the safe and effective running of its operations across North America, the North Sea and Offshore Africa.
From managing engineering documents and drawings, right through to overseeing governance documents such as standards, policies and procedures, McLaren has provided Canadian Natural with the digital tools essential to support efficient plant operations.
A recent McLaren project has enhanced Canadian Natural's technology by integrating the enterprise asset and maintenance management (EAM) system with the engineering document management solution (EDMS) to support the maintenance of work orders (MWO). The integration enables correct specifications and procedures to be found more efficiently and ensures maintenance staff have the most up-to-date set of documents – critical to ensuring they undertake work safely.
At Canadian Natural's Horizon Oil Sands (Horizon) operation, more than one million documents currently exist in its repository. Effective management of this 'paperwork' is vital to enable the Horizon team to work productively.
Maximo, the enterprise asset and maintenance (EAM) management system from IBM currently manages the physical assets at Horizon.
Talking about the partnership, Richard Dyson, Maximo Supervisor at Canadian Natural said: "McLaren provides the workforce at Horizon the comfort and peace of mind with knowing that the document that is in the work order is the current, most up to date version. Combining McLaren and the Maximo workflow makes the process seamless and the only manual intervention is when McLaren indicates through the traffic light system that the document is not the current version, alerting proactive action."
To find out more about how Canadian Natural is streamlining plant operations with McLaren Software, read the full case study here.
The Government’s new 5G strategy provides the blueprint for supporting the development and deployment of this new technology and demonstrates a commitment to exploring and maximising the next generation of digital infrastructure in the UK.
But how do we get there?
Just as the 5G vision is seen as an enabler to smarter working, the ambition to continually improve the way we do things is an ongoing project for both public and private sector organisations – and one that Idox has been supporting for many years.
By providing the right digital infrastructure and innovative tools, we are supporting businesses across a range of sectors including local and central government, healthcare, education and more, to improve productivity, deliver positive outcomes and enhance service delivery in a way that meets the rising needs and expectations of society.
In such a digitally-driven age – where plans for 5G technology are on the horizon – our ethos is to equip businesses with the skills and tools they need now and for the future, to ensure they can keep up with the pace of change without getting left behind.
In this article, Idox’s Steven McGinty takes a look at the objectives of the 5G strategy, its scope and the role that local regions will play in supporting future deployments.
You can read the full article here: The 5G arms race: the UK’s strategy to become a global leader in 5G technology
A new centre that will enable individuals to experience how technology can support their independent living has been officially opened by Malta’s Minister for Health Chris Fearne.
emCare, a division of Idox Health and provider of electronic and mobile care, unveiled its new call centre and concept store on Monday (10 April). Located in Swatar, it will act as a retail base for all its products, as well as ensuring a 24/7, quality service to those who use its technology in homes, care centres and health organisations across Malta.
Divided into three main areas, the centre provides a base for the emCare team to meet with customers to discuss their needs, as well as space for them to experience how the technology works in reality. All emCare solutions - which are available to everyone, irrespective of service provider and age – are aimed at empowering individuals to live independently for longer, providing peace of mind that help is available when needed, as well as reducing the pressure on hospitals and clinicians via preventative care.
The opening has also seen emCare welcome new employees, who will join a specially trained team responding to customer needs and emergencies around-the-clock.
Congratulating emCare on this significant investment and its ongoing commitment to the community, Minister for Health, Chris Fearne said: “The health sector in Malta is yet again attracting investment. We are pleased to note that more and more businesses are investing in health. Last year a new private hospital opened its doors, while two medical educational institutions will start operating from our country as from the next scholastic year. A private public partnership, between the Government and Vitals Global Healthcare, will continue to transform the health sector in Malta with a massive investment in health infrastructure. Technology in health is also one of the main priorities in health during the EU Presidency with the ehealth week taking place in May this year.”
Combining healthcare with technology, emCare pioneers a wide range of solutions that deliver continuous and real-time health and environmental monitoring, as well as products that enable individuals to live safely in their own homes for longer.
Launching later this year, its myemCare application will provide individuals with a single, electronic repository to store all their medical records, such as vital signs, medications, care plans, illnesses and lifestyle records. The solution promotes a preventative approach to healthcare, allowing individuals to play a more proactive approach in their own care, whilst ensuring clinicians can identify issues as early as possible.
Ivan Bartolo, Idox Health’s Managing Director, said: “Our vision is to provide consumers with a platform where they can manage their health story, whilst at the same time attempting to bridge the gap between the consumer and the clinician world, making health affordable in the 21st century. Our holistic vision is to help people feel in charge of their own lives, not only as they age, but throughout their lives.”
emCare’s new centre is located on the ground floor level of the Idox Business Centre in Swatar.
For more information about emCare and its range of solutions, visit www.myemcare.com.
When the Modern Slavery Act was introduced in 2015, it was described as ‘historic’ and the ‘first of its kind in Europe’. It is in fact part of a worldwide movement for greater transparency. The issue of extra-territoriality is indeed one of the hallmarks of the new Act, moving it firmly into the purview of corporate compliance departments and compliance management systems.
Responding to commercial globalisation, which has added greater levels of complexity to supply chains, sustainability challenges and the undeniable impact of reputational damage to an organisation’s bottom line, the Act is as much about prevention as it is about prosecution.
With recent evidence suggesting that businesses are unaware of the impacts of the Modern Slavery Act, the latest article and advice from Idox Compliance focuses on what the Act means for organisations across the UK and takes a look at the measures that need to be implemented to ensure that governance and business integrity are maintained.
Read the full article: The Modern Slavery Act – what does it mean for business?
Focused on supporting citizens over 65 years old who have long-term health conditions, the My Voice, My Choice initiative will put Stockton-on-Tees at the forefront of Integrated Personal Commissioning (IPC) – a new approach to joining up health, social care and other services for people with long-term health conditions.
The aim of IPC is to support people in attaining better health and social care outcomes and to improve the experience and quality of care. This is achieved through the delivery of personalised care and support planning, and a personal budget.
An innovative personal planning tool from Idox’s Open Objects will be at the core of delivering the My Voice, My Choice programme to the Stockton area.
The tool will draw on information, advice and services from Stockton’s rich directory of universal and community resources, providing citizens with an accessible online platform to build a personalised care and support plan.
This level of digital transformation changes the traditional service-led approach, and ensures information is joined up to make it more accessible to citizens when making choices about their health and social care.
Gemma Clifford, Health and Wellbeing Officer at Catalyst Stockton explains: “Stockton’s IPC Programme, My Voice, My Choice, is aimed at individuals with long-term health conditions and support needs that span both health and social care. The new personal planning tool from Open Objects will be key in empowering individuals and their carers to tailor their support and care in ways that are beneficial and meaningful to their lives."
The planner can be used independently or as an effective conversation tool between health and social care professionals and citizens. Introducing a holistic approach to an individual’s health and wellbeing, it encourages personalised goal setting for achieving outcomes and empowers citizens to take control of their own support needs.
To find out more about Open Objects and its online tools for personalised care and support plans and personal budgets, visit Personal Budget Manager or call +44 1223 422200.
The expansion of Britain’s night-time economy has presented opportunities and challenges for local licensing authorities.
With DJ Amy Lamé named as London’s first Night Czar – tasked with the role of engaging with night-time businesses, residents and public authorities to recreate London as a ‘24-hour city’ – Idox’s James Carson looks at the impact that licensing laws are having on the night-time economy and the tactics other countries are using to create a thriving after-hours culture.
Read the full article: Licensing late night cities: a balancing act for local councils
Northumberland, Tyne and Wear NHS Foundation Trust is to benefit from Idox’s facilities management solution, CAFM Explorer, which will provide better visibility, reporting and mobile capability across its numerous sites in the region.
As one of England’s largest mental health and disability providers, the Trust wanted to replace its paper-based system to streamline the management of its growing, complex estate. CAFM Explorer will replace a number of different data management systems, making it significantly easier for hospital staff to coordinate all aspects of its facilities function using a single, integrated tool.
Mobile capability will provide maintenance teams, contractors and engineers working across the Trust’s numerous sites with the flexibility to access information on-the-move. A more holistic view of the Trust’s entire estate will be achieved via asset-tracking features, preventing spend on facilities that are still within warranty and aiding decision-making.
The Trust will also be able to respond to, and monitor, reactive tasks more efficiently with CAFM Explorer’s web-based self-service help desk, as well as scheduling planned maintenance in a coordinated manner to ensure compliance.
Northumberland, Tyne and Wear NHS Foundation Trust is one of a number of clients using CAFM Explorer to deliver safe, efficient and compliant facilities. The Trust’s transition to the all-in-one solution comes shortly after news that East Cheshire NHS Trust will also commence use of the facilities management software from Idox.
For more information, visit: http://www.cafmexplorer.com
More clinics will be able to access a specialised Electronic Care Record (ECR) system for HIV treatment after it was announced the solution is now available on the cloud.
Climate-HIV – a joint venture between Idox Health and North Middlesex University Hospital NHS Trust – enables hospitals to record all patient data in one place, granting the clinical team faster access to information and reducing administration time spent on writing referrals. Whilst previously an on-premises solution, the extension of Climate-HIV to the cloud will make it significantly easier for smaller HIV clinics to use the same HIV system as larger hospitals in a secure, affordable and hassle-free manner.
The web-based application is now accessible from any Trust computer across the secure N3 network and requires no additional software or hardware. All Climate-HIV patient data is streamed over the N3 network using Secure Sockets Layer (SSL) industry standard encryption, protecting the transfer of information between the clinician and the secure Idox Health cloud.
Steve Wightman, Sales and Marketing Director at Idox Health said: “Having Climate-HIV available in the cloud on a cost-per-patient basis, we have now made a world-class application available to all HIV service centres, regardless of size. Whether you service 50 patients or 500, this model allows every centre to take advantage of everything Climate-HIV has to offer.”
Climate-HIV supports effective management of costly medications. By recording all patient information in one place, the workload of the clinician in generating prescriptions, the screening and processing of these items by pharmacists and the collection by patients can be managed via the same system. This streamlined approach to HIV care allows clinics to operate more efficiently, enabling them to better monitor medication usage and allocate budget for current and future requirements.
Dr Achim Schwenk, Deputy Medical Director, CCIO, Caldicott Guardian and HIV Consultant at North Middlesex University Hospital NHS Trust said, “We are very proud of Climate-HIV, the specialist clinician’s ECR. This new cloud-based solution will make this accessible to patients and staff in any HIV clinic in the UK who wish to sign up”.
A further three local authorities will implement an Idox service designed specifically to deliver efficiencies for both councils and their customers when submitting and processing licensing applications.
Local authorities in Bexley, Newport and Barnet are transitioning to Idox’s iApply – the only national platform offering a single point of access for all local government online applications – allowing them to effectively manage and process licensing applications in their areas, while delivering an enhanced online service to their citizens.
This timely adoption comes just months before new legislation surrounding the licensing of houses in multiple occupation (HMO) is introduced – a change likely to present significant time, management and resource challenges for local authorities.
The Government predicts the extension in scope of the HMO licensing scheme – expected to be implemented later this year – will bring an additional 141,000 properties into the licensing remit. Councils that are implementing Additional Licensing Schemes or even Selective Licensing Schemes under the Housing Act 2004 could see numbers rise from hundreds of licensable HMOs to thousands in an effort to improve housing conditions.
These forthcoming legislative changes are a key driver prompting many local authorities to review their digital capabilities, ensuring they have the right tools in place to manage the expected hike in licensing applications submitted for approval.
Idox is experienced in providing innovative digital solutions to help councils overcome the challenges of increased demand and need and growing online expectations. The iApply service offers a fully-digitised process, allowing citizens to complete, share, pay for and submit applications online with ease, making the licensing process quicker, more efficient and cost-effective for all parties involved. The service currently supports application submission and processing in the areas of planning, building control and licensing.
You can learn more about the expected impact of the new HMO legislation by reading our HMO market update.
For more information, please visit the iApply website.
Carers in Stockton-On-Tees will soon benefit from a new online hub, which will provide easy access to information, advice and local services, all designed to support them in their valuable roles.
The Carers’ Hub, from Idox’s Open Objects, provides an intuitive staged journey for carers to register, explore information and support options, as well as engage in an online assessment of their needs. The new assessment, designed in consultation with over 50 local authorities across England, will ensure a holistic carer-centred approach to looking at the potential impact of supporting family, friends and neighbours.
In response to the new duties introduced by the Care Act 2014, the Carers’ Hub will put Stockton at the forefront of engaging and empowering carers, whilst delivering significant process efficiencies through real channel shift. Zoe Flood, Commissioning Officer for Business Development and Performance explained: “Stockton Council is delighted to be implementing the Carers Hub as a new channel of the Stockton Information Directory. The Carers Hub allows Carers in Stockton to access more targeted information, advice and services, as well as being an important tool for professionals to support carers in their valuable role. Stockton Council is committed to improving services for Carers, and the Carers Hub is a key part of that improvement.”
Chris Evans, Health & Social Care Project Manager for Open Objects, further explains: “We’ve been working with Stockton Council to deliver a solution that helps them to give Carers more control by providing access to resources, without always having to go through an assessment first. Of course, where appropriate, online self-assessment is available, but by offering information earlier in the process, communities can self-serve to find the information they need, and choose how they interact with the local authority.”
For more information visit: Carers’ Hub
Leith Links – one of 44 Community Councils within the City of Edinburgh – recently went to the polls to elect 12 members from 17 candidates.
Having previously worked together, Edinburgh partnered with Idox Elections once again to deliver their 2016 elections, which included the provision of print services for poll cards and e-voting.
Poll cards with unique voting credentials were delivered to 8,500 electors in Leith Links, providing electors with options to vote online or via the traditional postal pack. By supporting online voting, Idox Elections offers citizens the choice and convenience to vote electronically in a fully-secure environment, at a time and place convenient to them.
On polling day, the polling station was equipped with two touch-screen laptops which were securely linked to the voting system, accommodating those who wanted to vote online but were unable to because they had no internet access at home.
Donald Burgess, Postal Voting Manager at City of Edinburgh Council said; “Online voting increased voter participation and results were available for publishing within 15 minutes of polling closing.
Throughout the process, the Idox staff were easy to work with and readily demonstrated their professionalism and knowledge.”
Idox Elections has over 23 years of experience delivering end-to-end elections solutions. Our team of experts have combined their wealth of experience and knowledge to provide our customers with the high levels of service and quality this specialist sector demands.
For further information about our elections portfolio, please visit the dedicated Idox Elections pages.
Suffolk County Council has announced it will be the fifth local authority to join a programme aimed at putting young people and their families back at the centre of the Education, Health and Care (EHC) process.
Idox’s Open Objects – a leading provider of digital solutions to the UK social care and health sector and pioneer of the EHC Hub – will work with Suffolk’s team to enable the implementation of a new digital approach to EHC pathways, granting families in Suffolk with a level of transparency that has previously been unavailable until now.
Developed in partnership with local authorities, the EHC Hub will allow Suffolk County Council to transform the way requests for EHC plans are managed, monitored, tracked and shared between all relevant organisations in the application process.
By providing a secure digital touchpoint for everyone involved in the 20-week EHC process, including young people themselves, the Hub delivers a more person-centric approach empowering all parties to contribute and improving communication at every stage.
Judith Mobbs, Assistant Director for Inclusion and Skills Children and Young Peoples’ Directorate at Suffolk County Council said: “Suffolk is committed to ensuring that we have a clear and transparent Education, Health and Care (EHC) process, which places co-production with families at the centre. We are excited to be working with Open Objects to deliver a portal providing a digital approach, which is accessible to families and practitioners. This will be key to developing and maintaining good quality EHC plans and will ensure better outcomes for children and young people.”
The Council’s EHC case coordinators will also benefit from a simple and secure method of requesting advice from professionals. With smart templates developed in conjunction with local authority partners, the Hub paves the way for a truly collaborative approach to EHC assessment planning for the team in Suffolk.
Gavin Cameron, Managing Director at Open Objects said: “Our EHC Hub is an innovative new approach to the EHC pathway, designed to engage families and offer significant efficiencies to local authorities through smarter working and information sharing. For the first time, families can track the progress of their personal EHC journey online, access their information at any time on a fully-mobile, responsive platform and directly contribute to the assessment and planning through our unique multimedia spaces.”
Open Objects will work with Suffolk County Council to implement the new digital approach ready for the 2017/18 academic year. The Council joins the EHC Hub programme alongside Hampshire County Council, Stoke-on-Trent City Council, Nottinghamshire County Council and the London Borough of Waltham Forest.
For more information about the EHC Hub, visit: http://www.openobjects.com/care/ehc
Working towards the Government’s goal of achieving a paperless NHS by 2020, NHS Trusts nationwide are met with the challenges of planning a transition to Electronic Document Management (EDM).
However, given the significant costs associated with full digitalisation, and with many still tracking patient records manually, NHS Trusts are turning to healthcare logistics management to provide tighter control over paper-based records and improve processes.
In this article, we take a look at how Idox Health’s iFIT™ technology – the only application fully compliant with all GS1 keys – is helping to dramatically reduce the time hospital staff spend tracking, searching and filing records, with one NHS Trust achieving 85% of its business case in just five months of using the platform.
Already tracking over 13 million live healthcare records across 12 sites, we discuss how the platform could help other NHS Trusts improve their medical records management and reduce costs whilst delivering a better patient experience.
Want to read more? Read the full article: Making digital technology work for NHS Trusts – how logistics management is impacting on cost improvement programmes
Idox are specialists in developing and delivering digital solutions to the public sector. In transport specifically, our technology is helping customers derive valuable data and insights to support the evolution of their services and deliver an enhanced citizen experience.
In this article, Idox’s Steven McGinty looks at how additional digital innovations are used in the transport industry, providing the data and tools needed to help transform the way people travel.