2nd Tier Service Desk Analyst(s)
As members of the Service Desk team, our Analysts provide high quality advice and assistance to assure a first class service for our customers. The work is fulfilling; Analysts take full ownership of support requests, fully investigating and effectively progressing a request to the point of satisfactory resolution.
Idox is looking to hire Analysts to support customers using our Document Management Systems. As well as two permanent positions, there is also scope to join us on a “temp-to-perm” basis, if you are experienced and available to start work quickly.