Your bespoke public policy consultancy
Ask a Researcher is a bespoke consulting service within The Knowledge Exchange designed to connect you directly with experienced researchers and subject matter experts. Whether you’re facing a complex challenge, seeking in-depth analysis, or looking to explore new avenues of knowledge, our team of public and social policy researchers is here to support you every step of the way.
How does it work?
Here’s how Ask a Researcher works in four easy steps:
1.
Submit your query: simply submit your research question or topic of interest through our online platform.
2.
Expert matching: our team carefully matches your query with a qualified researcher who possesses the relevant expertise and experience to address your needs.
3.
Personalised response: you’ll receive a unique summary from your assigned researcher, containing valuable insights, analysis, and recommendations tailored specifically to your query.
4.
Ongoing support: our commitment to your success doesn’t end with the initial response. You can continue to engage with your researcher for further clarification, additional insights, or ongoing support as needed.
Key benefits of our public policy consulting service
Meet the team
Morwen Johnson
Head of Policy and Intelligence
Morwen leads the Knowledge Exchange team and oversees delivery of our contract with the Greater London Authority to provide research support and information services. Morwen has a consultancy background in community regeneration and in evidence use in the public sector. Prior to this she worked at the King’s Fund, a charitable foundation focused on health policy. Morwen has a particular interest in using evidence for decision-making, making research accessible and ensuring it has impact.
Rebecca Jackson
Membership Manager
Rebecca joined us as a researcher in 2015 after graduating from the University of Stirling with a Masters in Public Policy. During her degree she volunteered with the Scottish Political Archive. Since 2021 she has been our Membership Manager, focused on understanding the information needs of our clients. She is responsible for customer engagement and develops bespoke services tailored to our clients’ strategic priorities. She also maintains a subject specialism in health and social care.
Donna Gardiner
Research Officer/Collections Manager
Donna joined the Knowledge Exchange twenty years ago and is our subject specialist for education and skills. She also manages our collection of management resources. Before joining us, Donna graduated from the University of Strathclyde with a MSc (Distinction) in Library and Information Studies. She manages our journals collection and also writes bespoke newsletters for Members of the London Assembly as part of our information services contract with the Greater London Authority.
Euan Nugent
Research Officer
Euan joined our team in 2021, having completed a postgraduate degree in Public and Urban Policy at the University of Glasgow where his research focused on the application of smart city technologies and public understanding of these in Scotland. He is the subject specialist for planning and regeneration, as well as having an interest in digital government. He produces bespoke current awareness newsletters for our clients on city regions, inclusive growth and infrastructure investment.
Heather Cameron
Research Officer/Enquiries Manager
Heather is an experienced Chartered Librarian and is responsible for managing and ensuring the quality of our Ask a Researcher service. This involves ensuring that the team have the specialist databases and knowledge needed to provide literature reviews and desk research for our clients. She also maintains our database keyword thesaurus. Heather is the subject specialist in economic development and has delivered research projects for Skills Development Scotland and Scottish Enterprise.
James Carson
Research Officer
James has been working for The Knowledge Exchange since June 2012. Prior to joining Idox, he was an information officer for the Scottish Environment Protection Agency, and has also developed information services for Glasgow Chamber of Commerce and the Scottish Arts Council. James is our subject specialist for housing and the environment. He is the editor of our blog and also has a MLitt degree in creative writing from the University of Glasgow.
Katie Veitch
Library and Membership Support Officer
Katie joined the team in early 2023, coming from a school library and after completing her postgraduate degree in Information Management in Preservation at the University of Glasgow. Katie manages our journal and library loans service and is the first port of call for any of our customers needing help searching our public policy database. Katie works closely with Rebecca to promote our services to end users. Katie also runs the Knowledge Exchange’s social media accounts.
Kirsten Walker
Research Officer
Kirsten joined us in 2023 after working at the Care Inspectorate as part of their policy team. She is our subject specialist for health and social care. Kirsten was awarded both of her degrees from the University of Stirling – a BA in Politics and a MSc in Human Rights and Diplomacy – where she spent some time with the United Nations Institute for Training and Research and also volunteered at the Environmental Rights Centre for Scotland.
Get in touch
Join the growing number of organisations who have embraced The Knowledge Exchange as their go-to source for accurate, reliable information. Experience the difference of having a dedicated solution that meets all your information needs.
To find out more please contact us. One of our team will be in touch shortly.
News, case studies & insights
The Knowledge Exchange publishes insight paper on Housing First approach
shelley2024-12-18T14:31:09+00:00The Knowledge Exchange (TKE) has just published its latest insight paper, Housing First (In Focus), which highlights an innovative approach to helping those with high and complex needs.
New age thinking: how older workers can benefit business and the economy
shelley2024-07-23T15:43:39+01:00A recent item on BBC Radio 4’s Today programme generated an unusually high number of responses from listeners. A man who had lost his job in the financial services sector at the age of 57 described his difficulty in trying to find work.
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