The Future of CAFM: Empowering Facilities Managers to Achieve Strategic Objectives

Facilities Management has faced an extraordinary array of challenges in recent years. Buildings closing during the pandemic. Staff leaving the industry in droves. Budgets squeezed by rapidly rising prices and supply chain disruption affecting access to both new equipment and spare parts.

In addition, employees’ hybrid working activities continue to change both building utilisation and workplace expectations. Plus, of course, Facilities Managers (FMs) face growing demands from senior management to lead in reducing carbon emissions, most notably by improving building efficiency, to meet Net Zero targets.

In April 2024, Idox undertook research to understand the pressures facing FMs and the way organisations are using technology, including CAFM systems, to support FMs in achieving this extensive operational and strategic remit. The research interviewed more than 100 global FMs from a range of industries, with in-house teams ranging in size from 1-10 to in excess of 51. Over 40% of respondents are managing in excess of 15 buildings and over 30% are responsible for more than 15 locations.

Unlock the complete survey results and discover key insights from the facilities management industry – download our report today.

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