Insider

September 2024

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Local government

Welcome to the September 2024 edition of Idox’s quarterly Insider publication, designed to provide you with relevant news and information about our products, customers and latest content.

News

Highland Council has strengthened its long-standing partnership with Idox by adopting Idox Insights a cutting-edge cloud-based analytics platform. By leveraging this technology, Highland Council will gain valuable insights into its development management processes, enabling more informed decision-making and improved service delivery.

“Idox Insights will empower us to make data-driven decisions, enhance case officer performance, and ultimately deliver better services to our residents.”

Read the full story to learn how Highland Council is utilising Idox Insights to empower data-driven decision-making.

Product upgrade news

Total Land Charges (TLC) version 10.3 delivers a suite of enhancements designed to make managing land charges faster and easier. Experience a more intuitive user interface, improved mapping functionality, and a variety of bug fixes.

This month we ran a webinar series for the launch of TLC v10.3 to explore all the new features and answer questions about the upgrade. If you missed out, you can now watch the on-demand below:

PA upgrade v3.6

Embark on a new era of citizen interaction with Idox’s Public Access version 3.6. Enriched with feature enhancements and bug fixes, our latest release makes it easier for you to foster meaningful connections with your community. Explore an enhanced platform designed to make interactions more seamless and impactful.

EDRMS upgrade v5.2

Experience a new level of efficiency with Idox’s Electronic Document Records Management System (EDRMS) version 5.2. Improved and enhanced with innovative features, our latest release empowers you to streamline your daily tasks, saving valuable time and boosting productivity.

To find out more about our upgrades, get in touch with your dedicated Account Support Team via email at [email protected].

Our customers

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London Borough of Southwark

The London Borough of Southwark, a customer for over 15 years, recently reaffirmed its partnership with Idox by renewing and extending the use of Uniform Cloud. The fully hosted and managed service provided via Uniform Cloud offers the scalable and resilient infrastructure essential for modern councils to operate efficiently.

Enfield Council

Enfield Council has renewed its partnership with Idox, extending their use of Uniform Cloud with Enterprise, TLC, Public Access, EDRMS and ADS Gazetteer for a further term. Recognising the value of the fully hosted and managed service, the Council was happy to solidify their commitment to Uniform Cloud.

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West Northamptonshire Council

West Northamptonshire Council has taken a decisive step to consolidate its operations and enhance service delivery. By adopting Idox Cloud as its primary solution for public protection services (including licensing, environmental health, housing, and trading standards), the Council has unified four previously separate councils under a single, streamlined platform.

Our latest content

Our series Idox Spotlight on… delivers authored content, bringing you learning from industry experts, highlighting key industry changes, and reminding you why Idox is your trusted tech partner now and into the future.

In this edition, Carol Bateman, GIS Training Manager at Idox, highlights the transformative power of Geographic Information Systems (GIS) and geospatial data literacy in enhancing organisational outcomes.

Events & training services

The future of citizen engagement | webinar 6

Your experiences and insights have played a crucial role in shaping our existing products, and now, we want to take our collaboration to the next level. Join us in shaping the development of a new cutting-edge citizen engagement platform, poised to take civic interaction to the next level.

Join us for our 6th webinar on Wednesday 24 October at 12pm, where we’ll look at the mapping experience and recap on the product journey so far. The session will be hosted by our product team and will be approximately 25 minutes in duration. Secure your spot by clicking the button below to complete your registration:

Address Data Solutions Customer User Group 15 October 2024

We’re excited to invite you to our upcoming Customer User Group meeting for Address Data Solutions on Tuesday 15 October, 10am – 4pm, at the Radisson Blu in Birmingham.

This in-person event is a great opportunity to network with industry colleagues, learn about the latest developments in iManage Cloud, and share your insights to help shape our future product roadmap.

Space is limited, so please register today to secure your spot.

*Please note, this event is for Address Data Solutions customers only.

Uniform Training 2024 – Last chance to register

Make the most of Uniform with training provided by Idox, designed to suit all levels of experience. A few of our courses are now sold out, with only a few remaining. So don’t miss out – book your place now. You can view the scheduled courses below.

To learn more and book your place, please contact us via email at [email protected].

Case studies

Highland Council

To enhance operational resilience and minimise disruptions to staff and citizens, Highland Council made the strategic decision to migrate from Uniform on-premise to Uniform Cloud. This move has created a more reliable, efficient, and resilient environment for the Council. As the first Scottish council to adopt Uniform Cloud, Highland Council is leading the way in leveraging cloud-based technology to improve public services.

Get in touch

Interested in finding out more?
Would you like to contribute to future editions of the newsletter?

Get in touch: email [email protected].