Can modular digital tools help sexual health clinics address growing HIV needs?
The number of people first diagnosed with HIV in England has risen in 2023 and there is further evidence of widening inequalities. As revealed in the latest report from the government on HIV testing and outcomes, the role of adaptable technology in sexual health services has never been more crucial. The report, HIV testing, PrEP, new HIV diagnoses and care outcomes for people accessing HIV services: 2024, paints a complex picture. The number of people tested in all sexual health services (SHSs) rose by 8%, and PrEP usage is on the rise, especially among minority groups, which underlines the need for resilient, flexible tools that can support diverse and responsive care.
Meeting testing demand and closing gaps with modular technology
According to the report, for those diagnosed and linked to services, HIV care remains excellent with 98% of people with diagnosed HIV treated and 98% of those on treatment are virally suppressed.
Modular solutions like Idox’s Lilie software enable clinics to handle growing testing demands leading to better patient outcomes. Lilie supports managing a range of needs, from HIV and STI testing to clear HIV and Aids reporting. Modular flexibility allows clinics to tailor their services, as Head of Sales, Community Solutions, Sue Bill, explains: “Lilie empowers clinicians to adapt services in real-time. Whether it’s managing an increase in HIV testing or supporting long-term conditions, Lilie provides a tailored, intuitive platform to meet specialist needs.”
Lilie empowers clinicians to adapt services in real-time. Whether it’s managing an increase in HIV testing or supporting long-term conditions, Lilie provides a tailored, intuitive platform to meet specialist needs.
Sue Bill
Head of Sales, Community Solutions
Addressing an aging population and new care needs
People with diagnosed HIV are aging, with over half aged 50 years and over in 2023 compared to a quarter ten years ago., clinics are also facing the challenge of supporting an aging population with long-term health needs. Modular platforms can provide healthcare teams with unified dashboards that allow clinicians to track both immediate care and the broader health needs of patients over time.
This age shift underscores the value of modular technology that integrates with other health and social care systems, ensuring joined-up care and resource allocation. Flexible, adaptable tools like Lilie are essential in addressing these ongoing challenges, allowing clinics to support individuals not only through initial testing but also through long-term, holistic care.
“Digital tools like Lilie offer more than efficiency—they help clinics track and respond to the unique needs of different patient groups,” says Vinay Neogi, Head of Product and Strategy, Lilie at Idox. “As inequalities persist, it’s critical to have adaptable systems that support targeted outreach and culturally competent care.”
Future-proofing sexual health services through configurability
Solutions like Lilie provide clinics with the adaptability required to scale services, meet rising demands, and address the varied needs of patients across demographics. In this way, modular, configurable software helps pave the way toward a more inclusive, efficient, and effective public health response to HIV and sexual health care in the UK.
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