About us
Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone.
Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice. Through the automation of tasks, simplification of complex operations and more effective management of information, we can help you to harness the power of digital, so you can do more.
Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone.
Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice. Through the automation of tasks, simplification of complex operations and more effective management of information, we can help you to harness the power of digital, so you can do more.
Why Idox?
User-driven
design
Informed by user insight, we design our software to make things easy, simplifying complex tasks and giving you greater command over your work.
Long-term
focus
As a plc with a long-term commitment to our markets, our technology roadmap is backed by a comprehensive programme of investment, ensuring you benefit from innovation as technology evolves.
End-to-end
solutions
Through front-to-back system integration we can streamline processes, automate tasks, and deliver a more responsive service to end users.
Customer
collaborations
Our teams invest time getting to know your organisation and understand your processes which inform development of the right solution and our future product roadmap.
Dependable
support service
Our technical team has the expertise and resource to provide a highly responsive support service, with a commitment to log and resolve any technical issues as soon as possible.
Integrations
and training
We facilitate set-up and integration of our solutions and provide both on-premise and remote training to ensure our customers gain maximum benefit from the full functionality of our software.
Understanding of
regulated environment
With a 30-year record working for government we are experts in providing solutions that accommodate highly complex rules, regulations and legislative requirements and we understand the critical importance of ensuring software releases are managed in anticipation of new legislative changes.
Modern
solutions
We are committed to supporting our customers now and into the future with on-premise, managed services and cloud software.
Scalability
The scalability of our technology means you can scale-up as your operations evolve, without any limitations.
Why Idox?
User-driven
design
Informed by user insight, we design our software to make things easy, simplifying complex tasks and giving you greater command over your work.
Long-term
focus
As a plc with a long-term commitment to our markets, our technology roadmap is backed by a comprehensive programme of investment, ensuring you benefit from innovation as technology evolves.
End-to-end
solutions
Through front-to-back system integration we can streamline processes, automate tasks, and deliver a more responsive service to end users.
Customer
collaborations
Our teams invest time getting to know your organisation and understand your processes which inform development of the right solution and our future product roadmap.
Dependable
support service
Our technical team has the expertise and resource to provide a highly responsive support service, with a commitment to log and resolve any technical issues as soon as possible
Integrations
and training
We facilitate set-up and integration of our solutions and provide both on-premise and remote training to ensure our customers gain maximum benefit from the full functionality of our software.
Understanding of
regulated environment
With a 30-year record working for government we are experts in providing solutions that accommodate highly complex rules, regulations and legislative requirements and we understand the critical importance of ensuring software releases are managed in anticipation of new legislative changes.
Modern
solutions
We are committed to supporting our customers now and into the future with on-premise, managed services and cloud software.
Scalability
The scalability of our technology means you can scale-up as your operations evolve, without any limitations.
News and
insights
News
Case study
Insight
A year ago, Idox acquired Ayup Connect, bringing together two organisations with a shared ambition: to transform how local authorities manage and share information about the services available to their communities.
Cambridge City Council
Evaluating the current state of AI throughout UK local government
News and insights
News
A year ago, Idox acquired Ayup Connect, bringing together two organisations with a shared ambition: to transform how local authorities manage and share information about the services available to their communities.
Case study
Torxen
Insight
Evaluating the current state of AI throughout UK local government
