East Staffordshire Borough Council takes Licensing into the Cloud with Idox
The digital transformation of local government continues apace, and East Staffordshire Borough Council has taken a significant leap forward, announcing its selection of Idox Cloud for Licensing. This strategic move marks a pivotal step in the Council’s journey to modernise its services and enhance efficiency for both staff and residents.
For East Staffordshire, like many local authorities, the complexities of licensing administration presented a challenge. The traditional, often paper-based processes were time-consuming, prone to error, and lacked the agility required to respond to evolving legislative demands. Recognising the need for a more streamlined and responsive system, the Council sought a solution that could not only digitize their operations but also provide a platform for future growth.
Enter Idox Cloud for Licensing. This comprehensive, cloud-based solution offers a suite of tools designed to revolutionise licensing management. The implementation includes an intuitive online portal and mobile applications, empowering residents and businesses to submit applications and track their progress with ease. The shift to online submissions and tracking promises to significantly reduce administrative burdens, freeing up Council staff to focus on more strategic initiatives.
The Council’s decision to partner with Idox was facilitated through the Vertical Application Solutions (RM6259) framework.
“We were looking for a licensing solution that could not only streamline our processes but also provide a platform for future innovation,” said Simon Slater, Councillor at East Staffordshire Borough Council. “Idox Cloud for Licensing offered the perfect blend of functionality, ease of use, and legislative compliance. The online portal and mobile apps will significantly improve the user experience for our residents, and the cloud-based platform will allow us to adapt and evolve as our needs change. We look forward to seeing the benefits this brings to our community.”
Jamie Henderson, Idox Business Consultant has welcomed their decision, commenting: “We are delighted to welcome East Staffordshire Borough Council to the Idox Cloud family. This partnership reflects our commitment to providing innovative solutions that empower local authorities to deliver exceptional services. The VAS framework made this process smooth and efficient, and we are confident that Idox Cloud for Licensing will deliver significant benefits to the Council and its residents. We are excited to support East Staffordshire on their digital transformation journey.”
Idox Cloud for Licensing offered the perfect blend of functionality, ease of use, and legislative compliance. The online portal and mobile apps will significantly improve the user experience for our residents, and the cloud-based platform will allow us to adapt and evolve as our needs change. We look forward to seeing the benefits this brings to our community.
Simon Slater
Councillor at East Staffordshire Borough Council
