Public Protection
Intuitive, cost-effective local authority software designed to support fast and efficient inspection and enforcement of public health and environmental standards
Intuitive, cost-effective local authority software
designed to support fast and efficient inspection and
enforcement of public health and environmental standards
Agile public protection solutions for accuracy and control
Our agile, cloud-based public sector case management software covers environmental health, licensing, trading standards and public sector housing. Designed to boost productivity and save money, our suite of innovative environmental protection solutions delivers powerful end-to-end integration, driving efficient case management and a better customer experience. Advanced automation reflects your public protection officers’ day-to-day working patterns, leaving outdated legacy systems behind.
Our deep domain expertise in this area informs everything we do. We have worked with local government for over 30 years and many ex-government staff have joined us in our product and delivery teams. We know that budgets are tight and there are mounting pressures on public protection service demand. By streamlining your functionality and workflows, we can boost productivity while saving you money.
Working collaboratively, we will build a relationship based on trust and we are here to support you, now and in the future.
Our suite of products
Key benefits of local government software
Return on investment
Moving to a managed, cloud-hosted solution leaves behind costly on-premise IT infrastructure. Streamlining processes and workflows without re-keying allows your officers to focus on delivering vital services.
Mobilised workforce
Our software empowers council officers to work from home or on the move, anywhere, any time, on any device. On location, officers can capture real-time information and prioritise requests for service.
Regulatory compliance
We are experts in providing solutions that accommodate complex rules, regulations and legislative requirements. Knowing that our software is compliant and backed by our highly experienced team, brings you peace of mind.
24/7 digital services
Our accessible online citizen portals provide a seamless and sustainable digital experience. Eliminating paper-based applications, you can deliver a more convenient and responsive service to your citizens and business owners.
Support expertise
Our consultancy, project support and technical teams have the expertise and deep domain environment knowledge of the built environment to provide a guided implementation experience and seamless data migration services.
Solutions
“The adoption of Idox cloud technology has allowed us to realise the benefits of agile working, building both flexibility and sustainability into the core of our services. It is a real step forward in our digital transformation and it demonstrates what a council can do.”
“The system will help the council streamline the delivery of our core services within Public Protection and Licensing and will enable the council to make significant cost savings and other efficiencies, whilst providing a modern, agile and flexible service that matches the needs of our citizens.”
“Idox have modern web-based systems that will provide us with many opportunities to redesign our procedures and create efficient processes. This in turn will help us deliver a better service to the people and businesses in Gwynedd.”
News, case studies & insights
Idox’s cloud services are now available on G-Cloud 14
Idox’s cloud services are now available on G-Cloud 14 Idox has been named as a supplier on Crown ....
Royal Borough of Greenwich
Royal Borough of Greenwich
How can local authorities capitalise on the power of data?
Insight paper: How can local authorities capitalise on the power of data?