Idox Cloud2024-10-29T16:44:33+00:00

Local authorities face considerable challenges when it comes to innovating and improving front-line service delivery:

Ever-decreasing budgets – both council-wide and department-level

Resourcing issues, especially within IT domain skill sets

Increasing public service demands

Overwhelming pressures of needing to do more with less

Expectations to deliver digital, B2C-style services and availability, such as 24/7 online access

The need to transform, modernise and digitise away from legacy technology stacks

Idox Cloud case management software can help you create a modern, connected and flexible mobile workforce

Designed around the way you work

Idox Cloud delivers everything you need to manage your regulatory and development management processes. From receipt of application to case processing, site visits, decision outcome and reporting – our highly configurable solution manages all your elements from start to finish.

Data access anywhere, anytime

Idox Cloud is the UK’s first 100% cloud regulatory services solution. Designed to mobilise your workforce, it empowers officers to work anywhere, anytime. Natively mobile and device agnostic, our agile, modern solution leaves dated legacy systems behind – allowing you to spend more time and resources helping your communities.

Unlock enhanced resilience and availability

Idox Cloud case management software is fully hosted and delivered on our secure private UK cloud infrastructure. It underpins the secure and efficient management of all regulatory services, including planning (formerly Tascomi Planning), building control (formerly Tascomi Building Control), environmental health, trading standards, licensing and public sector housing processes.

24/7 digital services

Enable your citizens to access services and information 24/7 via our fully integrated online portal. Following a simple registration process, your citizens and business owners can easily access key services online including submitting applications, tracking progress, and the ability to communicate directly with the relevant team in the council.

Our cloud-based case management software empowers you to mobilise your workforce and transform your processes to enable responsive, efficient digital government

  • Our mobile apps can be used online and offline to sync data once a connection is re-established, removing onsite paper-based processes and re-keying of data
  • Fixed annual subscription fee ensures predictable IT support costs to access best-in-class tools, hardware, innovation and technology experts
  • Enjoy guided implementation and seamless data migration services with support from our expert consultancy, project support and technical teams 
  • Idox Cloud solutions are delivered in line with our ISO27001, ISO9001 and HM Government Cyber Essentials accreditation
  • Gain peace of mind as Idox Cloud is always compliant, with software upgrades managed ahead of legislative or regulatory changes
  • Ensure accurate and up-to-date information is accessed using APIs for third-party integrations, including finance, CRM systems, government departments and statutory bodies

Request a demo

To find out more about Idox Cloud, please contact us. One of our team will be in touch shortly.

Idox is trusted by local authorities throughout the UK

267,920

inspections carried out using Idox Cloud building control solution over the past year

85%

time customers saved on administration tasks with our software

37%

Levels of local authority productivity increased with an Idox Cloud solution

45,000

licence applications have been processed via Idox Cloud in the past year

69%

of UK local authorities trust Idox planning software

Testimonials

“The adoption of Idox cloud technology has allowed us to realise the benefits of agile working, building both flexibility and sustainability into the core of our services. It is a real step forward in our digital transformation and it demonstrates what a council can do.”

Royal Borough of Greenwich

“The system will enable the council to make significant cost savings and other efficiencies, whilst providing a modern, agile and flexible service that matches the needs of our citizens.”

Liverpool City Council

“It offers a truly digital, hosted and fully managed solution. It will enable us to implement agile working in ways that we had previously only dreamed of.”

London Borough of Waltham Forest

Request a demo

Connect with our team to arrange a demo and experience first-hand how our proven, cloud-based solutions have been designed to streamline your processes and create efficiencies, so you can do more.


Idox Cloud in action:

Step into the cloud confidently with Idox

Innovative cloud software services and solutions that will help you succeed.

Get in touch

To find out more about Idox Cloud, please contact us. One of our team will be in touch shortly.