Social Care Directory Platforms

Supporting local authorities in providing quality, locally curated information, advice and guidance to communities

Supporting local authorities in providing quality,
locally curated information, advice and guidance to communities

Multiple teams, one goal

Keep everyone in the picture

More time making a difference

Information for those who need it most

Our Directory Platform is a mature platform that local authorities across England have been using for over 15 years to provide high quality local information, advice and guidance that supports young people, adults, families and carers to find the information and support they need, when they need it

Directory Platforms

FIS Management Services

Engaging, one-stop websites for families to search for childcare, services and activities in their local areas.

Adult Social Care and Community Directory

A clear and comprehensive directory of local services to support a wide variety of care and support needs of adults living in the community.

SEND Local Offer

Information, support services and activities for children and young people with special educational needs and disabilities (SEND) and their families.

Key Benefits of Social Care & SEND Directory Platforms

Efficient information management

Efficient information management

We help local authorities to bring together existing directories to categorise and format information in a way that helps adults, families, carers and young people to find it easily and quickly

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Clear and accessible design

Clear and accessible design

Mobile-responsive and using clear content and design, our directories can be used by as many people as possible, including those with disabilities and impairments by complying with WCAG legislation for public bodies

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Direct access for providers

Direct access for providers

Easy to update, our Directories include direct access for your providers to maintain their own information and ensure it is always current, trusted information, advice and guidance for those accessing it

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Automatic data feeds

Automatic data feeds

All our websites are enriched with automatic data feeds from organisations such as Ofsted and Care Quality Commission

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Third-party API

Third-party API

Our Directory Platform has a REST API to share directory content with other platforms

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Hosted by us

Hosted by us

Our Directory is a SaaS solution that is fully supported and hosted in the UK by Idox and complies with the HM Government Cloud Security principles

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Case Study

Unlocking efficiencies and enhanced ways of working to support children and young people with SEND.

Southend-on-Sea
City Council

Unlocking efficiencies and enhanced ways of working to support children and young people with SEND.

Case Study

Suffolk County Council and Idox have a long-standing relationship, going back over 14 years. With thousands of activities, services and events taking place across the county, the challenge for the local authority was how to combine existing directories to create a better user experience across them all.

Suffolk
County
Council

Suffolk County Council and Idox have a long-standing relationship, going back over 14 years. With thousands of activities, services and events taking place across the county, the challenge for the local authority was how to combine existing directories to create a better user experience across them all.

Case Study

Bedford
Borough
Council

With a clear mandate to improve its Local Offer provision, Bedford Borough Council partnered with Idox to rapidly deliver a co-produced, accessible and easy to use website. Read the case study to learn how the Council achieved a 30% year-on-year increase in visitors and a Local Offer ‘more reflective of the aspirations and interests’ of children and young people with SEND’.

Solutions

“The ease-of-use is excellent and it does exactly what we need it to – it’s simple on the backend but can be easily searched from the frontend.”

Chris Morris , SEND Manager, Bedford Borough Council

“High quality, reliable information about childcare is so important to families, and our refreshed Childcare Finder will be a vital asset in helping families to be able to find that information through their local Family Information Service.”

Megan Jarvie, Head of Coram Family and Childcare

We are trusted by local authorities across the UK

Social Care Directory Platforms

Information for those who need it most

Directory Platforms

FIS Management Services

Adult Social Care and Community Directory

SEND Local Offer

Key Benefits of Social Care & SEND Directory Platforms

Efficient information management

Clear and accessible design

Direct access for providers

Automatic data feeds

Third-party API

Hosted by us

Efficient information management

Clear and accessible design

Direct access for providers

Automatic data feeds

Third-party API

Hosted by us

Solutions

Education, health and care (EHC) hub

Directory Platforms

SEND Local Offer

Early Help Hub

“The ease-of-use is excellent and it does exactly what we need it to – it’s simple on the backend but can be easily searched from the frontend.”

“High quality, reliable information about childcare is so important to families, and our refreshed Childcare Finder will be a vital asset in helping families to be able to find that information through their local Family Information Service.”

News, case studies & insights

Social Care Directory Platforms

Information for those who need it most

Directory Platforms

FIS Management Services

Adult Social Care and Community Directory

SEND Local Offer

Key Benefits of Social Care & SEND Directory Platforms

Efficient information management

Clear and accessible design

Direct access for providers

Automatic data feeds

Third-party API

Hosted by us

Efficient information management

Clear and accessible design

Direct access for providers

Automatic data feeds

Third-party API

Hosted by us

Solutions

Education, health and care (EHC) hub

Directory Platforms

SEND Local Offer

Early Help Hub

“The ease-of-use is excellent and it does exactly what we need it to – it’s simple on the backend but can be easily searched from the frontend.”

“High quality, reliable information about childcare is so important to families, and our refreshed Childcare Finder will be a vital asset in helping families to be able to find that information through their local Family Information Service.”

News, case studies & insights

Why after 20 years, Idox Directory Platforms still offer the best information advice and services for residents across the UK

Reading Borough Council

SEND reforms: the power of digitisation